Privacy Policy

1. Introduction

Welcome to SMEBuddy. We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (smebuddy.lk) or use our web development and digital services.

2. Information We Collect

We collect information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services. The personal information that we collect depends on the context of your interactions with us and may include:

• Contact Information: Your full name, business name, WhatsApp number, and email address.
• Project Details: Information regarding your business requirements, goals, and any other details provided via our contact forms.
• Usage Data: Standard analytics data such as your IP address, browser type, operating system, and pages visited to help us improve our platform.

3. How We Use Your Information

We use the personal information collected via our website for a variety of business purposes described below:

• To Deliver Services: To design, develop, and host your website as requested.
• For Communication: To contact you regarding project updates, billing, and customer support (primarily via WhatsApp and Email).
• To Improve Our Website: To understand how visitors interact with our site and to enhance the user experience.

4. Data Security and Sharing

We value your trust and take the protection of your data seriously. We do not sell, trade, or rent your personal information to third parties.

We may share your data with trusted third-party service providers (such as secure hosting platforms or database providers) solely for the purpose of operating our business and delivering your website. We implement industry-standard security measures to protect your data from unauthorized access.

5. Your Rights

You have the right to request access to, correction of, or deletion of your personal information stored by us. If you wish to exercise any of these rights, please contact us using the information provided below.

6. Contact Us

If you have any questions or comments about this Privacy Policy, please contact us at:

• Email: hello@smebuddy.lk
• WhatsApp/Phone: +94 77 076 9449
• Location: Colombo, Sri Lanka